Shipping Policy
Shipping Policy La Boutique du Bracelet
applicable from 18/03/2024
KEY POINTS TO REMEMBER
Each order is carefully packaged in our signature packaging, which includes a small pouch and a box. If you order several different bracelets, each bracelet will have its own small pouch, and the pouches will then be placed in the box. If you wish, you may order additional boxes with your order.
The standard delivery time is 8 to 12 business days following order confirmation. However, depending on product availability and exceptional circumstances, this period may be extended up to a maximum of 30 business days. If this 30-day period cannot be met, the customer will be informed of the reasons for the delay and the new estimated delivery date.
Delivery is FREE for all orders. Each shipment is secure and handled by Colissimo. As soon as your package is shipped, the tracking number will be sent to you by email. If you are absent at the time of delivery, your package will be left at a pick-up point or in your mailbox.
We will provide you with the tracking number as soon as your package has been shipped. You can then visit our website directly to track the progress of your delivery. If you encounter any issues, please do not hesitate to contact us by email at contact@laboutiquedubracelet.fr. We usually respond within 24 to 48 hours. You can also reach us by phone at 05 18 27 00 12 Monday to Tuesday and Thursday to Friday, from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m.
ARTICLE 1. PURPOSE
This shipping policy aims to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.
ARTICLE 2. PARTIES
These general terms and conditions apply between SHOPADVENTURE, SAS, share capital: 2000 €, registered with the RCS of Limoges in France on 19/10/2021, under number 904295003, registered office: 1 avenue d'Ester, 87069 Limoges Cedex 3, FR, email: contact@laboutiquedubracelet.fr, EU VAT number: FR904295003, hereinafter referred to as "the Publisher"; and any individual or legal entity, whether private or public, registered on the Site to purchase a Product, hereinafter referred to as "the Customer".
ARTICLE 3. DEFINITIONS
"Customer": any individual or legal entity, whether private or public, registered on the Site.
"Site Content": elements of any kind published on the Site, whether protected by intellectual property rights or not, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.
"The Publisher": SHOPADVENTURE, SAS acting in its capacity as publisher of the Site.
"User": any individual or legal entity, whether private or public, connecting to the Site.
"Product": any type of goods sold on the Site by the Publisher to Customers.
"Site": website accessible at the URL La Boutique du Bracelet, as well as related sub-sites, mirror sites, portals, and URL variations.
ARTICLE 4. SCOPE OF APPLICATION
The Site is open and free of charge to all Users. Browsing the Site implies acceptance by any User of this shipping policy. Simply connecting to the Site, by any means whatsoever, including via a robot or browser, constitutes full and complete acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.
The User hereby acknowledges having fully read and accepted these terms without reservation.
Checking the above box will be deemed to have the same value as a handwritten signature by the Internet user. The Internet user acknowledges the evidential value of the Publisher's automatic recording systems and, unless they provide evidence to the contrary, waives the right to contest them in the event of a dispute.
This shipping policy applies to the relationship between the parties to the exclusion of all other conditions, in particular those of the Internet user.
Acceptance of this shipping policy requires that Internet users have the necessary legal capacity, or, failing that, that they have authorization from a guardian or curator if they are incapacitated, from their legal representative if they are minors, or that they hold a mandate if acting on behalf of a legal entity.
ARTICLE 5. DELIVERY
5.1. Delivery fees
Delivery or availability fees will, in any case, be indicated to the Client before any payment and apply only to deliveries made in mainland France, including Corsica. For any other delivery location, the Client must contact customer service.
If the Product is delivered to the Client in a store or at a partner location of the Publisher, the related fees will be specified to the Client at the time of ordering.
The delivery fees indicated on the Site are in euros, all taxes included.
5.2. Delivery time
The standard delivery time is 8 to 12 business days following order confirmation. However, depending on product availability and exceptional circumstances, this period may be extended up to a maximum of 30 business days. If this 30-day period cannot be met, the client will be informed of the reasons for the delay and the new estimated delivery date.
5.3. Damaged parcel
In the event of delivery of a parcel that is clearly and visibly damaged, it is the Client's responsibility to refuse it in order to benefit from the carrier's warranty. The Client must also inform the seller without delay, so that a new parcel can be prepared and shipped as soon as the damaged parcel is returned. In such cases, the delivery times indicated above in these general terms and conditions will no longer apply.
5.4. Retention of title – transfer of risk
Ownership of the delivered Products remains with the Publisher until the Products are delivered to the Client, notwithstanding any contrary clause, unless the parties have specifically and expressly agreed in writing to waive this clause.
The Client assumes the risks related to the Products from the moment the order is placed. Throughout the duration of the retention of title, the Client must, at their own expense, insure the Products belonging to the Publisher against any possible damage and provide proof of such insurance to the Publisher upon first request.
ARTICLE 6. FINAL PROVISIONS
6.1. Applicable Law
This shipping policy is subject to the application of French law.
6.2. Amendments to this Shipping Policy
This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is the one in effect on the day of their order or their connection to this Site; any new connection to the personal space constitutes, where applicable, acceptance of the new shipping policy.
6.3. Disputes
Pursuant to Ordinance No. 2015-1033 of August 20, 2015, any disputes with a consumer Customer that may arise in connection with the performance of these general terms and conditions and for which an amicable solution could not be found beforehand between the parties must be submitted.
Furthermore, the consumer Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Since January 1, 2016, mediation has been mandatory for everyone. Thus, any professional selling to individuals is required to provide the contact details of a competent Mediator in the event of a dispute, regardless of whether sales are made remotely or in a physical store (Source: FEVAD).
Sas Médiation Solution / https://sasmediationsolution-conso.fr/
6.4. Entirety
The invalidity of any clause of this contract shall not result in the invalidity of the other clauses of the contract or of the contract as a whole, which shall remain in full force and effect. In such a case, the parties shall, to the extent possible, replace the invalidated provision with a valid provision that reflects the spirit and purpose of these terms.
6.5. No Waiver
The failure of the Publisher to exercise the rights granted to it herein shall in no way be interpreted as a waiver of asserting said rights.
6.6. Telephone Solicitation
The Customer is informed that they have the option to register on the telephone solicitation opt-out list at the following address http://www.bloctel.gouv.fr/.
6.7. Languages of this Shipping Policy
This shipping policy is provided in French.
6.8. Unfair Terms
The provisions of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code regarding unfair terms in contracts concluded between a professional and a consumer.
