Terms and Conditions of Sale

 

 

General terms and conditions of sale for the La Boutique du Bracelet website

Version applicable from 04/02/2026

ARTICLE 1. PARTIES

These general terms and conditions apply between SHOPADVENTURE, SAS, share capital: 2000 €, registered with the RCS of Limoges in France on 19/10/2021, under number 904295003, registered office: 1 avenue d'Ester, 87069 Limoges Cedex 3, FR, email: contact@laboutiquedubracelet.fr, EU VAT number: FR79904295003, hereinafter referred to as “the Publisher”; and any individual or legal entity, whether private or public, registered on the Site to purchase a Product, hereinafter referred to as “the Client”.

ARTICLE 2. DEFINITIONS

“Client”: any individual or legal entity, whether private or public, registered on the Site.

“Site Content”: elements of any kind published on the Site, whether protected by intellectual property rights or not, such as texts, images, designs, videos, diagrams, structures, databases, or software.

“Publisher”: SHOPADVENTURE, SAS, acting as the publisher of the Site.

“User”: any individual or legal entity, whether private or public, connecting to the Site.

“Product”: any type of goods sold on the Site by the Publisher to Clients.

“Site”: website accessible at the URL laboutiquedubracelet.fr, as well as related sub-sites, mirror sites, portals, and URL variations.

ARTICLE 3. SCOPE OF APPLICATION

The Site is freely and openly accessible to all Users. Browsing the Site implies acceptance of these general terms and conditions by every User. Simply connecting to the Site, by any means whatsoever, constitutes full and complete acceptance of these terms. When registering on the Site, this acceptance is confirmed by ticking the corresponding box. The User acknowledges having fully read and accepted them without restriction.

By ticking the above-mentioned box, it is deemed to have the same value as a handwritten signature. The User acknowledges the evidential value of the Publisher's automatic recording systems, unless proven otherwise.

These general terms and conditions apply to the relationship between the parties to the exclusion of all other terms and conditions, in particular those of the Client or the User.

Acceptance requires the necessary legal capacity, or authorization from the legal representative if applicable.

ARTICLE 4. PURPOSE OF THE SITE

The purpose of the Site is to sell Products to Clients.

ARTICLE 5. ORDER STEPS

5.1 – Order

Users select one or more Products and add them to their cart. Availability is indicated on each product page. Once the selection is complete, they can access the cart.

5.2 – Validation by the User

The cart summarizes the Products and their total price. The User can modify their order before validation, then log in or register.

5.3 – Payment

After entering or verifying their details, the Client is redirected to a secure payment interface displaying the statement “order with payment obligation.”

5.4 – Confirmation by the Publisher

Once payment is received, the Publisher acknowledges receipt by email within 24 hours and sends a summary of the order.

5.5 – Personalized Products (Engraving) – Specific Conditions

For certain Products, the Client may request personalization by engraving (text, numbers, symbols, or any other element), hereinafter referred to as the “Content.” By ordering a personalized Product, the Client acknowledges having read and unreservedly accepted these specific conditions.

5.5.1 – Content Provided by the Client
The Client provides the Content under their sole responsibility. The Client guarantees that they hold all necessary rights to the Content or have obtained the required authorizations. The Client specifically guarantees that the Content does not infringe any third-party rights, including but not limited to intellectual property rights (trademarks, copyrights, related rights) and personality rights (name, image, voice), and that it does not violate any legal or regulatory provision.

5.5.2 – No Legal Review
The Client is informed that the Publisher does not carry out any legal, administrative, or intellectual review of the Content before engraving. The Publisher cannot be held liable for the Content chosen and provided by the Client.

5.5.3 – Right of Refusal / Cancellation
The Publisher reserves the right to refuse, suspend, or cancel any order containing Content that is clearly unlawful, defamatory, offensive, hateful, discriminatory, obscene, contrary to public order, or clearly likely to infringe the rights of a third party. In such cases, the Publisher may proceed with a refund of the order, excluding any costs already incurred where applicable (for example, personalization fees already completed), when permitted by law.

5.5.4 – Limited Technical License
Solely for the purpose of fulfilling the order and manufacturing the personalized Product, the Client grants the Publisher a non-exclusive, free, and strictly limited license to reproduce and technically adapt the Content (formatting, centering, technical adjustments necessary for engraving). This license ends upon completion of the Product’s manufacture.

5.5.5 – Indemnification
The Client undertakes to indemnify and hold the Publisher harmless against any claim, action, judgment, costs, or damages (including reasonable defense costs) resulting from the Content provided, a breach of these terms, or an infringement of a third party’s rights.

5.5.6 – Specificities of Personalized Products
The Client is informed that personalized Products (including engraved Products) cannot, by nature, be resold. Consequently, these Products are excluded from the right of withdrawal in accordance with article L221-28 of the Consumer Code (see article 12.5), except in the case of a proven manufacturing defect or non-conformity of the Product.

5.6 – Product Availability – Manifest Error

5.6.1 – Unavailability
If a Product becomes unavailable after the order has been placed, the Publisher will inform the Client as soon as possible and will refund the unavailable Product, or, if applicable, offer an alternative solution (exchange or credit), according to the Client’s choice and when possible.

5.6.2 – Manifest Error (price, description, availability)
Despite the care taken in updating the Site, errors may occur (obviously negligible price, description error, availability). In the event of a manifest error, the Publisher reserves the right to cancel the relevant order and refund the Client, after informing them as soon as possible.

ARTICLE 6. PRICES – PAYMENT

6.1 – Prices

The applicable prices are those displayed on the Site on the day of the order, in euros including VAT, excluding delivery charges.

The applicable prices are those displayed on the Site on the day of the order, in euros including VAT, excluding delivery charges. They may be changed at any time but do not apply retroactively. This rule is without prejudice to the refund/credit terms in the event of a partial return of an order that benefited from a promotional offer, as provided for in the article “Promotions and Free Items.”

6.2 – Payment Terms

The Client pays via PayPal, Stripe, Google Pay, Bancontact, Klarna, Shopify Payment. The Publisher never has access to banking data.

6.3 – Invoicing

An electronic invoice is sent after each payment. The Client accepts this method of communication.

6.4 – Payment Default

In the event of late payment by a business Customer, late payment penalties are automatically due and a fixed compensation of €40 for recovery costs is owed, in accordance with the provisions applicable to transactions between professionals.

6.5 – Retention of title

Products remain the property of the Publisher until full payment is received.

6.6 – Delivery

Products are shipped within 48 business hours after payment is received and delivered no later than 30 days after the order, unless otherwise stated. Methods: Colissimo, Mondial Relay, or any carrier offered at the time of order. Fees are indicated before confirmation.

The risk of loss or damage is transferred to the consumer Customer at the moment when they, or a third party designated by them, physically take possession of the Product.

In the event of a delay, the Customer may, after requesting the Publisher to deliver within an additional reasonable period, terminate the contract if delivery has not occurred within that period. In the event of termination, the Customer will be refunded under the conditions provided by applicable regulations.

6.7 – Pricing policy – Permanent offers

The Publisher permanently offers pricing deals based on purchase volume in a single order (hereinafter “Offers”). These Offers constitute a permanent pricing policy and not a limited-time promotion.

The Offers in effect as of the date hereof are:

• 2nd bracelet at 50% off with the same order;
• 3rd bracelet free with the same order.

These Offers are limited to one order per shopping session. They cannot be combined with other promotional codes, unless explicitly stated otherwise (e.g.: code SHOP15 can be combined). They cannot be split across multiple separate orders, as they are made possible by pooling the logistical costs of a grouped shipment (shipping, preparation, packaging).

The Publisher reserves the right to modify or remove these Offers at any time. The applicable Offers are those displayed on the Site at the time the order is confirmed.

6.8 – Promotions and free items

In the event of a partial return of an order that benefited from an Offer referred to in Article 6.7, the refund is recalculated based on the actual unit price paid after applying the Offer. If the return concerns the free or discounted item, no refund is due for that item. If the return concerns the item at full price, the Customer is refunded the amount actually paid for that item, minus the discount that can no longer be applied.

ARTICLE 7. CUSTOMER SERVICE

Customer service is available from Monday to Friday from 09:00 to 17:00: phone +33 5 18 27 00 12, email contact@laboutiquedubracelet.fr, or by post at the address indicated in Article 1. Response within 2 business days.

ARTICLE 8. PERSONAL ACCOUNT

8.1 – Creation

Creating a personal account is required to place an order. The User chooses a confidential password and undertakes to keep their data up to date.

8.2 – Content

The personal space allows you to track orders. Its pages can be freely printed but are not admissible as evidence in court.

8.3 – Deletion

The Publisher may delete any account that violates the Terms and Conditions or has been inactive for more than one year.

ARTICLE 9. PERSONAL DATA

Data processing is described in the Privacy Policy available on the Site and summarized below.

9.1 – Identity of the responsible party

The responsible party is the Publisher.

9.2 – Data Protection Officer

Etienne Deshoulières – 121 boulevard de Sébastopol 75002 Paris – contact@deshoulieres-avocats.com – 01 77 62 82 03.

9.3. Data collected

9.3.1. Data collected from customers

As part of its contractual relationships, the Publisher may collect and process information from its Customers, namely: Email, Last name and first name, Phone, Address, state, province, postal code, city.

9.3.2. Data collected from customers

The data collected during the contractual relationship is subject to automated processing for the following purposes:

• Initiate legal proceedings;
• Verify the identity of Customers;

9.3.3. Legal bases for processing

The legal basis for the data collected is a contractual relationship.

9.3.4. Data recipients

The data collected can only be accessed by the Publisher, and only to the extent strictly necessary to fulfill contractual obligations.

This data, whether in individual or aggregated form, is never made freely viewable by any third party.

9.3.5. Retention period of personal data

Personal data collected is retained for the duration of the contractual relationship, and for as long as the Publisher may be held liable.

Once the retention period has expired, the Publisher undertakes to permanently delete the data of the individuals concerned without keeping a copy.

9.3.6. Security and confidentiality of personal data

Personal data is stored under secure conditions, using current technological means, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.

Access to the Publisher's premises is also secured.

9.3.7. Data minimization

The Publisher may also collect and process any data voluntarily provided by its Customers.

The Publisher guides its Customers to provide only the personal data strictly necessary for the fulfillment of contractual obligations.

The Publisher undertakes to retain and process only the data strictly necessary for its professional activities, and will delete any data received that is not useful for its activities as soon as possible.

9.4. Respect for rights

The Publisher's Customers have the following rights regarding their personal data, which they may exercise by writing to the Publisher's postal address or by completing the online contact form.

9.4.1. Right to information, access, and communication of data

The Publisher's Customers have the option to access the personal data concerning them.

Due to the obligation of security and confidentiality in the processing of personal data incumbent upon the Publisher, requests will only be processed if Customers provide proof of their identity, notably by submitting a scan of their valid identification document (in the case of a request via the dedicated electronic form) or a signed photocopy of their valid identification document (in the case of a written request), both accompanied by the statement "I certify on my honor that this copy of my identification document is true to the original. Made at ... on ...", followed by their signature.

To assist them in this process, Customers will find here a sample letter prepared by the Cnil.

9.4.2. Right to rectification, deletion, and right to be forgotten

The Publisher's Customers have the option to request the correction, updating, blocking, or deletion of their personal data if it proves to be inaccurate, erroneous, incomplete, or obsolete.

The Publisher's Customers may also define general and specific instructions regarding the fate of their personal data after their death. If applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.

To assist them in their process, Clients will find here a sample letter prepared by the CNIL.

9.4.3. Right to object to data processing

The Publisher's Customers have the option to object to the processing of their personal data.

To assist them in their process, Clients will find here a sample letter prepared by the CNIL.

9.4.4. Right to data portability

The Publisher’s Clients have the right to receive the personal data they have provided to the Publisher in a transferable, open, and readable format.

9.4.5. Right to restriction of processing

The Publisher’s Clients have the right to request that the processing of their personal data by the Publisher be restricted. Thus, their data may only be retained and no longer used by the Publisher.

9.4.6. Response times

The Publisher undertakes to respond to any request for access, rectification, or objection, or any other additional request for information, within a reasonable period not exceeding 1 month from receipt of the request.

9.4.7. Complaint to the competent authority

If the Publisher’s Clients believe that the Publisher is not fulfilling its obligations regarding their personal data, they may file a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which they may submit a request here.

9.5. Transfer of collected data

9.5.1. Transfer to partners

The Publisher uses authorized providers to facilitate the collection and processing of its Clients’ data. These providers may be located outside the European Union.

The Publisher has previously ensured that its providers implement adequate safeguards and comply with strict conditions regarding confidentiality, use, and data protection, for example through standard contractual clauses (CCT/SCC) and/or, where applicable, via the EU-US Data Privacy Framework (depending on the provider).

The Publisher uses the following subcontractors:

 

Partner	Quality	Recipient country	Processing performed	Guarantees
OVH	Subcontractor	France	Website hosting.	https://ovhcloud.com/legal/privacy-policy
Google Contacts	Subcontractor and Joint Controller	USA (CCT/SCC and/or EU-US DPF, depending on the provider)	Contact management service.	https://policies.google.com/privacy
Twitter Ads	Subcontractor and Co-Manager	USA (CCT/SCC and/or EU-US DPF, depending on the provider)	Carrying out activities related to prospecting.	https://twitter.com/fr/privacy

 

 

9.5.2. Transfer upon request or court order

Clients also consent to the Publisher sharing the collected data with any person, upon request from a government authority or by court order.

9.5.3. Transfer as part of a merger or acquisition

If the Publisher is involved in a merger, asset sale, financing transaction, liquidation or bankruptcy, or in an acquisition of all or part of its business by another company, Clients consent to the data collected being transferred by the Publisher to that company, and for that company to process the personal data referred to in these General Terms of Service in place of the Publisher.

ARTICLE 10. LIABILITY OF THE PUBLISHER

10.1. Nature of the Publisher’s obligations

The Publisher undertakes to exercise the necessary care and diligence in providing quality Products in accordance with the specifications of these General Terms and Conditions. The Publisher is only bound by an obligation of means regarding the services covered by these terms.

10.2. Force majeure - Client Fault

The Publisher shall not be held liable in the event of force majeure or fault of the Client, as defined in this article:

10.2.1. Force majeure

For the purposes of these general terms and conditions, any hindrance, limitation, or disruption of the Service due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure attributable to the access provider, transmission network failure, collapse of installations, unlawful or fraudulent use of passwords, codes, or references provided to the Client, hacking, a security breach attributable to the Site host or developers, flooding, power outage, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of the Publisher shall be considered a force majeure event enforceable against the Client. In such circumstances, the Publisher shall be exempt from fulfilling its obligations to the extent of such hindrance, limitation, or disruption.

10.2.2. Client Fault

For the purposes of these General Terms and Conditions, any misuse of the Service, fault, negligence, omission or failure on the part of the Client or their representatives, failure to follow the advice given by the Publisher on its Site, any disclosure or unlawful use of the password, codes and references of the Client, as well as the provision of incorrect information or failure to update such information in their personal account, shall be considered a fault attributable to the Client. The use of any technical process, such as robots or automatic queries, the implementation of which would contravene the letter or spirit of these general terms and conditions of sale, shall also be considered a fault of the Client.

10.3. Technical Issues - Hyperlinks

In the event of an inability to access the Site due to technical problems of any kind, the Client cannot claim any damage or compensation. The unavailability, even if prolonged and without any time limit, of one or more online services cannot constitute harm to Clients and cannot in any way give rise to the granting of damages or compensation from the Publisher.

The hyperlinks present on the Site may lead to other websites. The Publisher cannot be held liable if the content of these sites violates current legislation. Likewise, the Publisher cannot be held liable if visiting one of these sites causes harm to the User.

Given the current state of technology, the appearance of the Products offered for sale on this Site, particularly in terms of colors or shapes, may vary significantly from one computer to another or differ from reality depending on the quality of graphic accessories and the screen or the display resolution. These variations and differences can under no circumstances be attributed to the Publisher, who cannot be held liable for them in any way.

10.4. Damages and compensation charged to the Publisher

Unless otherwise provided by law or regulation, the Publisher's liability is limited to the direct, personal, and certain loss suffered by the Client and related to the failure in question. Under no circumstances can the Publisher be held liable for indirect damages such as, in particular, data loss, commercial harm, loss of orders, damage to brand image, business disruptions, or loss of profits or clients. Likewise, and within the same limits, the amount of damages and compensation charged to the Publisher may in no case exceed the price of the Product ordered.

10.5. Hyperlinks and Site Content

The Content on the Site is published for informational purposes only, without any guarantee of accuracy. Under no circumstances can the Publisher be held liable for any omission, inaccuracy, or error contained in this information that may cause direct or indirect damage to the User.

ARTICLE 11. INTELLECTUAL PROPERTY

11.1. Legal Protection of Site Content

The Site Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or their successors or assigns constitutes a violation of Books I and III of the Intellectual Property Code and may result in legal action for infringement.

The bracelets offered by La Boutique du Bracelet are intended to serve as fashion accessories. The properties attributed to our bracelets, such as attracting luck, protection, or boosting self-confidence, ... are based on cultural traditions and spiritual beliefs. Please note that these claims have not been scientifically proven and should not be interpreted as guarantees of results. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are in no way a substitute for advice, diagnosis, or treatment provided by qualified healthcare professionals. The effectiveness of our bracelets may vary from person to person. We encourage our customers to use our products as complements to their personal well-being and not as sole solutions to physical or mental health issues.

11.2. Contractual Protection of Site Content

The Internet User contractually undertakes to the Publisher not to use, reproduce, or represent, in any way whatsoever, the Site Content, whether or not protected by intellectual property rights, for any purpose other than reading by a robot or browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the Site content for indexing purposes.

ARTICLE 12. RIGHT OF WITHDRAWAL

12.1 – Principle

The consumer Client has a period of 14 days from receipt of the Product to exercise their right of withdrawal without having to justify their decision.

12.2 – Notification

To exercise this right, the Client may use the standard form in Appendix 1 or send any unambiguous statement to the Publisher (contact details in Article 1).

12.3 – Return of Products

The Client must return or hand back the Products no later than 14 days after notifying their decision. Direct return shipping fees are at their expense, unless otherwise indicated.

If the Publisher provides the Customer with an optional return label to facilitate reshipment, the Customer is informed before confirming the return request that the cost of this label corresponds to the return shipping fees and may, where applicable, be deducted from the refund.

The Customer is only liable for depreciation of the Product resulting from handling other than what is necessary to establish the nature, characteristics, and proper functioning of the Product.

12.4 – Refund

The Publisher refunds payments received (including, where applicable, standard delivery fees) no later than 14 days from recovery of the Products or proof of their shipment, whichever comes first, using the same payment method.

12.5 – Exceptions

The right of withdrawal cannot be exercised for: goods made to order or personalized (including Products personalized by engraving), unsealed goods that cannot be returned for hygiene reasons, unsealed audio/video recordings or computer software, newspapers or periodicals, digital content not supplied on a physical medium after execution with prior agreement, etc. (Art. L221-28 Consumer Code).

12.6 – Extended commercial return policy (Day 15 to Day 30)

This commercial policy (Day 15 to Day 30) applies only outside the 14-day legal right of withdrawal provided for in Article 12. When the Customer exercises their legal right of withdrawal within the 14-day period, refunds are made in accordance with the provisions of the Consumer Code.

As a commercial gesture, the Publisher accepts returns up to 30 days from receipt of the package, according to the terms specified on the "Refund Policy" page of the Site.

In this commercial context (beyond the legal 14 days), in the event of a refund request, a fixed amount 6,90 € may be deducted from the refunded amount as processing and return fees. Returns may be free of charge for an exchange or store credit, according to the terms indicated on said page.

ARTICLE 13. LEGAL WARRANTIES

13.1 – Conformity warranty

The Product benefits from the two-year legal conformity warranty provided for in articles L217-3 to L217-20 of the Consumer Code. The Customer may request compliance, free of charge, by repair or replacement. If these solutions are impossible, they may obtain a price reduction or termination of the contract.

13.2 – Warranty against hidden defects

In accordance with articles 1641 and following of the Civil Code, the Customer may act within two years of discovering the defect and choose between cancellation of the sale or a price reduction.

13.3 – Implementation procedures

For any request, the Customer should contact customer service (contact details in article 7).

ARTICLE 14. CONTRACT ARCHIVING & PROOF

When the order concerns an amount greater than €120, the Publisher keeps the contract for ten years and guarantees the Client access to it upon simple written request. The Publisher’s computerized records will be considered proof of communications and orders.

ARTICLE 15. FINAL PROVISIONS

15.1 – Applicable law

These General Terms and Conditions are governed by French law.

15.2 – Modifications

The Publisher may modify these General Terms and Conditions at any time. The applicable terms are those in effect on the day of the order.

15.3 – Disputes & Mediation

In the event of a dispute, the Customer must send a written complaint to the Publisher. If no amicable agreement is reached, they may contact the following mediator free of charge: SAS Médiation Solution – 222 chemin de la Bergerie – 01800 Saint-Jean-de-Niost – Tel. 01 89 47 00 14 – contact@sasmediationsolution-conso.fr – https://sasmediationsolution-conso.fr/. The Customer may also use the European ODR platform: https://ec.europa.eu/consumers/odr/.

15.4 – Entirety

The invalidity of a clause does not affect the validity of the others.

15.5 – No waiver

The fact that the Publisher does not invoke a breach does not constitute a waiver.

15.6 – Telephone solicitation – Bloctel

In accordance with article L223-2 of the Consumer Code, the Customer may register free of charge on the “Bloctel” telephone solicitation opt-out list (www.bloctel.gouv.fr). If the Customer is registered, the Publisher undertakes not to use their number except in cases provided by law.

15.7 – Language

These General Terms and Conditions are provided in French.

15.8 – Unfair terms

The provisions apply subject to mandatory rules regarding unfair terms.

ANNEX 1 – WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract.)

To the attention of: SHOPADVENTURE, 1 avenue d'Ester, 87069 Limoges Cedex 3, FR, email: contact@laboutiquedubracelet.fr

• I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the goods below:
• Ordered on (*) / received on (*):
• Name of the consumer(s):
• Address of the consumer(s):
• Signature of the consumer(s) (only if this form is notified on paper):
• Date:

(*) Cross out the unnecessary mention.