Garantie VIP
Give your bracelet the protection it deserves. With our Serenity Insurance, enjoy comprehensive coverage in case of unforeseen incidents, including replacement with a new item in the event of accidental breakage or abnormal wear, subject to the conditions below.
Conditions:
Warranty period: 6 months from the date of purchase. Accidental breakage: Replacement is only valid if the breakage is deemed unintentional after assessment. Abnormal wear: The warranty only covers cases of premature wear considered abnormal, excluding normal wear over time. Exclusions: Intentional damage, negligence, modifications made to the bracelet, or inappropriate use are not covered.
Protect your favorite piece of jewelry and shop with peace of mind. Add VIP Insurance to your order now! (See Conditions)
Included
Free
Free
Livraison & Retours
Each order is carefully packaged in our signature packaging, which includes a small pouch and a box. If you order several different bracelets, each bracelet will have its own small pouch, and then the pouches will be placed in the box. If you wish, you can order additional boxes with your order.
Delivery is free for all your orders. Each shipment includes online tracking and secure handling. As soon as your order is dispatched, you will receive your tracking number by email so you can monitor your parcel’s progress in real time. If you are not present, delivery may be made to a collection point or directly to your mailbox.
Returns are free for any exchange request or store credit request. In the case of a refund request, return fees of €6.90 will be deducted from the refunded amount. We process refunds within a maximum of 10 days after receiving your return, directly to the payment method used for the order. Please note that all personalized bracelets, as well as bracelets offered as part of promotions, cannot be returned or exchanged.
