Shipping policy

Shipping Policy – La Boutique du Bracelet

Version applicable from 04/02/2026

KEY POINTS TO REMEMBER

Each order is carefully packed in our signature packaging comprising a small pouch and a box. If you order several bracelets, each bracelet is placed in its own pouch, then all the pouches are placed in the box. If you wish, you can add additional boxes to your order when they are offered on the Site.

The standard delivery time is 8 to 12 business days following order confirmation. Depending on product availability and exceptional circumstances, this time may be extended, without exceeding 30 days from the order, in accordance with the applicable legal provisions. In the event of a delay, you will be informed of the reasons and the new estimated delivery date.

Delivery is free for orders delivered in mainland France (including Corsica), unless otherwise stated when placing the order. Delivery is carried out via the carrier indicated when placing the order (the carrier proposed when placing the order). Upon dispatch, a tracking number is sent to you by e-mail.

We provide the tracking number as soon as your parcel’s dispatch is confirmed. You can then track the progress of your delivery. In the event of any difficulty, you can contact us by e-mail at contact@laboutiquedubracelet.fr. We generally respond within 24 h to 48 h on business days.

ARTICLE 1. PURPOSE

The purpose of this shipping policy is to define the terms and conditions applicable to the dispatch and delivery of a Product to the Customer by the Operator.

ARTICLE 2. PARTIES

These conditions apply between SHOPADVENTURE, a simplified joint-stock company (SAS), with share capital of €2 000, registered with the Limoges Trade and Companies Register under number 904 295 003, whose registered office is located at 1 avenue d’Ester, 87069 Limoges Cedex 3, France, e-mail address contact@laboutiquedubracelet.fr, intra-Community VAT no. FR79904295003, hereinafter “the Operator”; and any person, natural or legal, purchasing a Product on the La Boutique du Bracelet website, hereinafter “the Customer”.

ARTICLE 3. DEFINITIONS

Customer: any person, natural or legal, purchasing a Product on the Site.

Operator: SHOPADVENTURE, SAS, in its capacity as operator of the Site.

Product: goods of any kind sold on the Site by the Operator to Customers.

Site: La Boutique du Bracelet website, accessible in particular at laboutiquedubracelet.fr.

ARTICLE 4. SCOPE

Browsing the Site and/or placing an order implies full and complete acceptance of this shipping policy. The applicable policy is the one in force on the date of the order.

ARTICLE 5. DELIVERY

5.1. Delivery areas

The conditions below apply by default to deliveries in mainland France, including Corsica. For any other destination, the applicable arrangements are indicated when placing the order or must be confirmed by customer service.

5.2. Delivery costs

Delivery charges (or free delivery) are indicated to the Customer before any payment. Amounts are stated in euros, inclusive of all taxes.

5.3. Delivery times

Delivery times are indicated when the order is placed and repeated in the confirmation e-mail. As an indication, the standard time is 8 to 12 working days. In the event of exceptional circumstances, this time may be extended to a maximum of 30 days from the order. In the event of delay, the Customer is informed.

5.4. Delivery tracking

A tracking number is provided to the Customer as soon as the shipment is dispatched. Tracking is accessible via the link or number sent in the dispatch e-mail.

5.5. Damaged parcel or anomaly upon receipt

In the event of delivery of a parcel that is clearly and visibly damaged, the Customer is invited to make specific reservations with the carrier and to contact the Publisher as soon as possible in order to allow a claim to be opened and an appropriate solution to be put in place.

5.6. Transfer of risks

The risk of loss or damage is transferred to the consumer Customer when he or she, or a third party designated by him or her, takes physical possession of the Product.

5.7. Delivery delay

In the event of delay, the Customer may, after having given formal notice to the Publisher to make the delivery within an additional reasonable period, terminate the contract if delivery has not taken place within that period. The sums paid are then refunded in accordance with the applicable regulations.

ARTICLE 6. FINAL PROVISIONS

6.1. Applicable law

This shipping policy is governed by French law.

6.2. Amendments

The shipping policy may be amended at any time by the Publisher. The applicable version is the one in force on the date of the order.

6.3. Disputes & Mediation

In the event of a dispute, the consumer Customer may use the consumer mediator SAS Médiation Solution (https://sasmediationsolution-conso.fr/) free of charge or use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/.