Shipping Policy
Shipping Policy The Bracelet Shop
applicable from 03/18/2024
WHAT TO REMEMBER
Each order is carefully packaged in its signature packaging, which includes a small pouch and a box. If you order multiple bracelets, each bracelet will have its own small pouch, and then the pouches will be placed inside the box. You can order additional boxes with your order if you wish.
The standard delivery time is 8 to 12 working days following order confirmation. However, depending on product availability and exceptional circumstances, this period may be extended to a maximum of 30 working days. If this 30-day period cannot be met, the customer will be informed of the reasons for the delay and the new estimated delivery date.
Delivery is FREE for all orders. Every delivery is secured and insured by Colissimo. As soon as your package is shipped, the tracking number will be sent to you by email. If you are not there at the time of delivery, your package will be left at a relay point or in your mailbox.
We will provide you with the tracking number as soon as your package has been shipped. You can then go directly to our website to track the progress of your delivery. If you encounter any problems, please do not hesitate to contact us by email at contact@laboutiquedubracelet.fr. We generally respond within 24 to 48 hours. You can also contact us by phone at 05 18 27 00 12 from Monday to Tuesday and Thursday to Friday, from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 5:00 p.m.
ARTICLE 1. PURPOSE
The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.
ARTICLE 2. PARTIES
These general conditions are applicable between SHOPADVENTURE , SAS , share capital: € 2,000 , registered with the RCS of Limoges in France on 10/19/2021 , under number 904295003 , head office: 1 avenue d'Ester, 87069 Limoges Cedex 3, FR , email: contact@laboutiquedubracelet.fr , intra-community VAT number: FR904295003 , hereinafter “the Publisher”; and any person, natural or legal, private or public law, registered on the Site to purchase a Product, hereinafter “the Customer”.
ARTICLE 3. DEFINITIONS
“ Client ”: any person, natural or legal, private or public, registered on the Site.
“ Site Content” : elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.
“ The Publisher ”: SHOPADVENTURE , SAS in its capacity as publisher of the Site.
“ Internet user ”: any person, natural or legal, private or public, connecting to the Site.
“ Product ”: goods of any kind sold on the Site by the Publisher to Customers.
“ Site ”: website accessible at the URL La Boutique du Bracelet , as well as the sub-sites, mirror sites, portals and URL variations relating thereto.
ARTICLE 4. SCOPE OF APPLICATION
The Site is freely accessible to all Internet users. Browsing the Site implies acceptance by all Internet users of this shipping policy. Simply connecting to the Site, by any means whatsoever, including through a robot or a browser, will imply full acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by checking the corresponding box.
The Internet user also acknowledges having fully understood them and accepts them without restriction.
Checking the above box will be deemed to have the same value as a handwritten signature from the Internet user. The Internet user acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless he provides proof to the contrary, he waives the right to contest them in the event of a dispute.
This shipping policy applies to the relationship between the parties to the exclusion of all other conditions, and in particular those of the Internet user.
Acceptance of this shipping policy assumes that Internet users have the necessary legal capacity to do so, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal entity.
ARTICLE 5. DELIVERY
5.1. Delivery costs
In any event, delivery or provision costs will be indicated to the Customer before any payment and only apply to deliveries made in mainland France, including Corsica. For any other delivery location, it will be the Customer's responsibility to contact customer service.
In the event of delivery of the Product to the Customer in store or at a location partnered with the Publisher, the related costs are specified to the Customer at the time of the order.
The delivery costs indicated on the Site are in euros, all taxes included.
5.2. Delivery time
The standard delivery time is 8 to 12 working days following order confirmation. However, depending on product availability and exceptional circumstances, this period may be extended to a maximum of 30 working days. If this 30-day period cannot be met, the customer will be informed of the reasons for the delay and the new estimated delivery date.
5.3. Damaged package
In the event of delivery of a package that is clearly and visibly damaged, it is the Customer's responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package can be prepared for them and then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer be applicable.
5.4. Retention of title - transfer of risks
Ownership of the Products delivered is reserved to the Publisher until delivery of the Products to the Customer, notwithstanding any clause to the contrary, unless the parties have punctually and expressly agreed in writing to waive this clause.
The Customer bears the risks relating to the Products from the time of the order. For the entire duration of the retention of title, the Customer must insure at its own expense the Products belonging to the Publisher against any damage that may occur and provide proof of this to the Publisher upon first request.
ARTICLE 6. FINAL STIPULATIONS
6.1. Applicable law
This shipping policy is subject to the application of French law.
6.2. Changes to this Shipping Policy
This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is that in effect on the day of their order or connection to this Site, any new connection to the personal space implying acceptance, where applicable, of the new shipping policy.
6.3. Disputes
Pursuant to Order No. 2015-1033 of August 20, 2015, any disputes with a Consumer Client which may arise in the context of the execution of these general conditions and for which a solution cannot be found amicably between the parties beforehand must be submitted.
In addition, the Consumer Client is informed of the existence of the online dispute resolution platform, accessible at the following URL address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Since January 1, 2016, mediation has been mandatory for everyone. Therefore, any professional selling to individuals is required to provide the contact details of a competent mediator in the event of a dispute, regardless of whether they sell remotely or in a physical store (Source: FEVAD).
Sas Mediation Solution / https://sasmediationsolution-conso.fr/
6.4. Entirety
The invalidity of one of the clauses of this contract shall not entail the invalidity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the cancelled stipulation with a valid stipulation corresponding to the spirit and purpose of this contract.
6.5. Non-waiver
The Publisher's failure to exercise the rights granted to it herein may not under any circumstances be interpreted as a waiver of the right to assert said rights.
6.6. Telephone canvassing
The Customer is informed that he has the possibility of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/ .
6.7. Languages of this Shipping Policy
This shipping policy is offered in French.
6.8. Abusive clauses
The provisions of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair clauses in contracts concluded between a professional and a consumer.
